Guest Service Agent Vacancy In Mantra Group

Peppers Blue on Blue is a beautiful property located in the buzzing community of Magnetic Island, just 25 minutes by ferry from Townsville. 

 

With its warm weather and pristine beaches, this wildlife oasis of koalas in the trees and reef whales off the coast offers a lifestyle envied by many. Hike, bike ride, fish and dive on your time off!

 

 

 

 We are currently seeking a motivated, bubbly and energetic Guest Service Agent to join our team on a full time basis.

Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.


You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.


There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay.

We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.


If you're an energetic hospitality professional with a passion for customer service, apply now!

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